Privacy policy

Cozy Custom ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Cozy Custom.

Information We Collect

We collect information from you when you visit our site, register on our site, place an order, subscribe to our newsletter, or enter information on our site. This information may include:

  • Personal Identification Information: Name, email address, mailing address, phone number, payment information.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website, products, and services.

How We Use Your Information

We may use the information we collect from you in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To process your transactions quickly.
  • To send periodic emails regarding your order or other products and services.

Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

Third-Party Services

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

Cookies

We use cookies to maintain the session of your user. It is not used to personally identify you on other websites.

Your Rights

You have the right to access, correct, or delete your personal information. You can do this by contacting us at support@cozy-custom.com.

Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

Contact Information

If you would like to access, correct, register a complaint, or simply want more information, contact our Privacy Compliance Officer at support@cozy-custom.com or through our contact form.